My 6Y old girl asked me to take her for ear piercing last Saturday. We booked at Kingston store and went to do the piercing. As soon as we walked in ,the atmosphere wasn’t good there. 4 ladies at the till and all grumpy. I asked how much is the cheapest price to do the piercing? She said £50 Then i said ,but online before i booked clearly says,that cheapest is £22 kit…She said no ,we don’t do for £22 and i don’t know what you talking about.I asked who can give me the answer then that online is one price and here different? She said i don’t know 🤷‍♀️ I said,but this is weird! Online 1 price and in store tottaly different story. Then i asked again what is the cheapest price …? She said £30 Well,i said why didn’t you tell me then at first when i asked you about…? She said because we don’t recommend those £30 for your child and bla bla bla. I said i thought i know my child better then you and i can decide what is good for her. I asked what is cheaper but not what you recommend. I found this very upsetting! Just greedy for money!
Yeah and one more thing! That Rapid lotion £15 should be optional. I have 3 in home and i still been forced to buy that one as well even i said i have allready 3 at home. £15 extra for no reason. I will never ever go there back again!!! The lady who done our piercing,she didn’t even say hello to my girl or other single word. She works with childrens,she should be more trained how to distract their anxiety and etc. They left us in shock to be honest.