I went online for a last minute booking to be told a car was available later that morning for a one-way hire from Milford Haven to Bangor. Paid my fees and received email confirmation.
I made other arrangements for my trip and was making a 5 day hotel booking when I felt a bit suspicious that the hire booking was so easy so rang their Milford depot. Can't do, the man said - no cars available, all fully booked!
When I said I had paid in full, he said not to worry I'd get a refund in 5-6 working days!
I even had a later email urging me to check-in online!
Had I not had my suspicions and gone ahead with hotel bookings, etc., etc. ...?
What an outfit! Best avoided at all costs.