Gas Boiler Service that never happened
Gas Boiler Service
I thought I get the professional gas people in to service my boiler ,what a waste of time .
Booked the service 10am - 2 pm no one arrived
Usual excuses from BG
Totally wasted my holiday I used for this ,only good thing was the weather
The engineer tracking app goes off at 5pm so I called BG for a update and got the usual Sorry ,so lodge a complaint cancelled the service and service contract
I won’t be using them again
Reply from British Gas
Hi Carl, this is very disappointing to read and I want to start by offering my sincere apologies for the extremely poor customer service. If you’d like to discuss this further, please send us a private message on Facebook, Twitter, or Instagram including #Trustpilot. Don't worry if you're not on Social Media, as you can also use the webchat option via the website or app. Thanks, Peter