Review of Farmer Gracy


Rated 4 out of 5 stars

I was disappointed, but customer service was excellent

*UPDATE*
The answer to my complaints was just in two days, the bulbs will be complimentary sent in September, the voucher has been given for the plant with Farmer Gracy’s misleading description on the website, and they even promised to revise their description.
Although I don’t mind the voucher as now I am going to order from them again, but in this particular case I feel they should’ve return the money in full, therefore 4****

*Original review - 2 stars*
I am a little bit disappointed that the description of the plant (£7.90 each) is heavily misleading. The Farmer Gracy promised a fantasic chocolate scent for ‘Flamingo’ Cosmos but in fact the specimen they supplied appeared to be completely scentless… ….

I bought it for SCENT specifically for my husband. There are more prolific flowering similar looking dahlias if I wanted just pink flowers.

“soft pink blooms and the scent of chocolate. It’s this amazing scent that gave Cosmos atrosanguineus 'Flamingo' the name pink Chocolate Plant”

…And it has appeared to be a lie ….

My other Chocolate Cosmos (from a humble Wilko (!) in the pot next to it has a wonderful scent - how it should be.
Also some Farmer Gracy alliums bulbs were not what I was buying, Ipheon two varieties didn’t have any success neither in the the garden, nor in the pots (and I am quite an experienced gardener). Oriental poppies roots were of very varied sizes, even a kind replacement by FG for a very small one still came as baby small - only one Pink Perfection out of four is flowering the first year….

P. S. The Farmer Gracy’s website is outstanding 5 ***** and the packaging 5***** This is why I was tempted to buy from them! Very clear (hope true) descriptions for suitability.
Hardy geraniums Ivan and Anne Thompson, Echinacea Fatal Attraction, alliums Globemaster, Summer Drummer, Cristophii, Chameleon were outstanding. So I have a mixed feeling.

June 2, 2023
Unprompted review

Reply from Farmer Gracy

Hello,

We're sorry to hear that you're disappointed with some of your plants. Please get in touch so we can assist with this, our contact details are here:
https://www.farmergracy.co.uk/pages/contact-us

All the best,
Farmer Gracy Customer Care

Advertisement