I was horrified to watch a you tube event if staff treating a man with a camera in the way they did. It was pure hostility.. bullying, offensive and threatening behaviour.. Is this how you treat the public ?

I was shocked.. and the gent PJ Audits makes so interesting viewing and while not everyone gets his point I can’t believe he was treated in the way he was. Abused by staff

I hope who you supply to see this video and act on it.

How to not do great customer service