Last visit to Jamaica Blue Watford. We were there at 4.40 standing in the queue when a staff member asked us if we are getting a take away. Me and my little son were going to have a quick snack and drink. We were told ‘sorry you can’t sit, we are closed’ when they clearly had just decided that they couldn’t be bothered to serve anyone.
I politely said we will be quick and I thought you closed at 5, they said sorry we decide sometimes to close early.
It is absolutely PATHETIC how they treat their customers! If you can’t be bothered to work, just close the shop or atleast put a sign outside IF you decide to close early. I was looking forward to sitting with my son for ten minutes and he wanted to have a slice of cake. We were so disappointed.
I will never visit them again on principle- they don’t deserve my hard earned money and custom. I will make sure I share this bad experience with my friends.

Disgraceful service and staff. They should be ashamed; behaving like this and turning people who have reached the end of the queue. Absolutely pathetic.