Have had Wilks TX850 since last…
Have had Wilks TX850 since last September only used a few times has fallen to bits. On 1st outing wheels buckled, repaired them ourselves. Since brining the machine out for Spring the petrol tank has repeatedly come loose, the exhaust keeps falling off and the pressure adjuster blew off, which could cause major injury with the force of the blast. Union Mart unhelpful would like a refund but they have uplifted for repair or replace. Machine is not fit for purpose . Have contacted consumer advice and have referred to trading standards. AVOID at all costs
EDIT: received a call from Customer service manager, offered full refund
Reply from Union Mart Ltd
Hello Mrs Corcoran
We are sorry to hear about the negative experience you have had with our product, the Wilks TX850, and we understand the frustration and inconvenience this may have caused you.
We take all customer complaints very seriously, and we are committed to ensuring that our products meet the highest standards of quality and reliability. We are sorry that this was not the case with your machine.
Our team has been made aware of the issues you have encountered and we are currently investigating them thoroughly. We would like to assure you that we will take all necessary steps to ensure that these issues are addressed and resolved as quickly as possible.
Many Thanks
Union Mart