purchased a NEUE oven but as soon as it…
purchased a NEUE oven but as soon as it was switched on it gave an overheating error and would not work - candy blatantly refused to replace the item as it was over 30 days since i took delivery even tho it had only just been installed - now they are trying to get me to organize the repair...on a brand new item!
March 24, 2023
Unprompted review
Reply from Candy Domestic
Good afternoon,
We are very sorry to hear your experience has not been satisfactory and we would like the opportunity to make this right. If you would be kind enough to send us your name and address details to social.media@hoovercandy.com we will look into this matter further and be in touch.
Kind regards,
Maria
The Candy team