Review of Heritageskoda


Rated 1 out of 5 stars

Review of the Bristol branch

This is a review of the Bristol branch. We had a very poor buying experience with this branch. Initially they seemed quite professional and they sent a personalised video. However, during the sale process, the sales executive under quoted our part exchange by 1250£ and challenged this. When shown evidence, the sales executive became difficult & rude.
Calls/Emails were not answered and saving grace was Wendy the receptionist who fielded our calls and took messages.
I was ready to buy as this was a Skoda dealership. But, due to the poor customer experience, luckily I looked up their reviews before I put my deposit down. They lost my business and i saved myself further grief . Luckily the other shortlisted Skoda Kodiaq is 750£ cheaper and a higher trim.

March 21, 2023
Unprompted review
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