Despite never having dealt with this company before or giving them our details, they managed to get hold of my partners name and address and sent us a letter demanding money for a FREE OF CHARGE repair which was carried out in our house by Whirlpool A YEAR AGO! We called the number and the guy who we spoke to broke GDPR as he didn’t even ask who he was speaking to or any personal details, he was aggressive, argumentative and rude and we had to end the call with no resolution. We spoke to whirlpool who confirmed the work was indeed free of charge. God knows how these people got hold of our details - extremely dodgy and a total scam. Be very careful if you receive a similar letter!