Very straightforward process to take…
Very straightforward process to take out holiday insurance and at a competitive price. My only criticism is that my payment was taken twice so just be wary.
March 8, 2023
Reply from ROCK Insurance Group
Dear Peter,
Thank you for your review, I am sorry you are unhappy with your recent encounter with Rock Insurance.
I am sorry to hear that your payment was taken twice. I can see from your account that this is already being looked into for you.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle