Zero stars would be more suitabel.
I had a delivery scheduled for delivery on Sunday evening at 19:30 to 20:30, this was then changed to 18:30 to 19:30, come 17:47 I get an email saying There's a delay with your package. When looking into this it appears to have fallen off the face of the planet. The automated chat service claimed it would be delivered the next day, surprise, it never. Escalated the following day and still no parcel.
After 3 days contacted the merchant, Evri told them that they could not gain access to geo-fence and unable to gain access to the property perimeter and that they tried to deliver the parcel on the Sunday evening. The thing is that my perimeter consists of a low fence with a small metal gate that has no lock, furthermore there is a ring doorbell pointing at said gate and the path leading to it, this doorbell is set to detect any movement leading to the gate, any movement with the gate and also within the perimeter of my property. No movement detected as a result of Evri attempting to make delivery. Only footage during alleged delivery timings was the neighbors cat walking up the path. So if the camera can detect a cat I'm pretty sure it would detect a person.
Same poor service and lies as Hermes just re-branded and packaged differently.
I suspect an Evri driver now has a nice set of trainers to commit their crimes in.
Given the choice I would swerve this company, shocking service.