Left after one visit.
Was a member of puregym for some time with no issues. I moved to Colchester and went to the gym there. Within minutes an angry manager pounced on me for carrying a small draw string bag. I tried to explain that I have things I need to use but he was too busy on a power/ego trip. The staff in here seem to have a really bad attitude towards members based just on the way the look. I terminated my membership immediately.
Reply from PureGym UK
Hi Robin. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter.
Thanks, PureGym