Didn’t really like the mat when it…
Didn’t really like the mat when it arrived. The colour was darker than expected and looked like something my ban would use. It also cost me £8 to return as hadn’t realised free returns weren’t offered.
November 17, 2022
Reply from Hug Rug
Thank you for your review and I'm sorry you didn't like the Hug Rug you ordered. When a Hug is returned as "changed mind" we don't refund the postage charge and charge £4.95 for the return - which is deducted from the refund. Best wishes, Leanne, Hug at Home