Awful customer service and awful rude…
Awful customer service and awful rude operators,but honestly engineers are very professional and they do the job very swiftly.
They give you false time and then when you call them they try to allocate an engineer to come this absolutely ridiculous.
December 6, 2022
Unprompted review
Reply from British Gas
Hi Ali, thanks for taking the time to leave this review. I'm sorry to hear that you feel this way, this isn't the experience we want our customers to have at all.
If there is anything you'd like us to look into, please message us on Facebook or Twitter with your details & we'll be happy to help. If you don't have access to do this, our webchat team are available via our website. ^Natasha