They sent a letter saying they noticed our house had not sold yet & they could do better, After call with aaron was happy for them to come & talk about it. made an appointment after choosing a date from aarons email. no reply to email. They 1 belled my phone on the appoinment day (presumably so they could show thier boss a call was logged). I rang back immediatley & ws hung up on, I rang back 2 more times call not answered. waste of time from the start. I`ll stick with my current estate agent to sell my house