Don't buy from We Sell Mobiles
Don't buy from We Sell Mobiles. I did buy an iPhone 11 Pro through BackMarket and the mobile was supposed to be in perfect condition: It has an 84% life battery and minor scratches on the screen. I decided to as for a refund. We Sell Mobiles never respond since the start. They sent me a label for DHL. DHL refuses to send it because the seller should fill a Customs Invoice as I bought from Spain in Europe. For the moment nothing is happening, they don't respond and they don't provide the custom invoice.
Just don't buy from them, when you are lucky they provide you with the right stuff but in my case, they don't verify what they send and when you are not satisfied they don't respond and don't do a thing. I guess it will end up with bad reviews all over the internet and a claim in justice. If they do respond, send me the expected document and refund, I will of course be honest and change my review.
At this moment, they just show they are not professional and can't be trusted so don't bother buying from them.