I couldn't be more happy with having my frames reglazed last year. This year I needed a repair to put a lens back in after they were sat on. It's testament to the quality that the lens did not break, scratch or crack. Again it was a seamless process from receiving a box to send my glasses to them, to having them repaired and returned in absolutely mint condition. I can't do without my Vari-focals now. Turnaround time was speedy, I had personal emails from them regarding my own personal details and they kept me fully informed as well as unbeatable value for money. I hope they carry on and grow their business because I intend to return to them whenever my prescription needs updating.