Contacted this company through there website to see if they could unlock my phone, which is quite old. After reading various review that had been placed by some customer. There was a mixture of good, and bad.
But went ahead, and decided to use this company, because you are alway going to have some customer who are not going to be satisfied with the service they received.

I filled out the required information, which was all quite straight forwards. Just before you come to the page where you will make your payment, there is a list that you have to read through, to make sure your phone is suitable to be unlocked.
I must say that I found the whole process quite easy. I paid the amount due, and was informed of how long it might take, and also if they were unable to unlock my phone, I would receive a refund.

The next day I had a message from pay pal, to say that I had received a refund from Unlocks. That is why I have given them 5 stars, because as soon as they realised that they could not unlock my phone, they refunded my money, I did not have to chase them up about it.

There is only one minor criticism that I have, and that is that I would have really like to have known, why they could not unlock my phone?