They give me very low prices of my items I want to sell it then they double the price when they sell it for example they sell it around 150 dollars and they will give me just 30 dollars which is not reasonable!!! ... Also Som times they refuse the items...
August 2, 2022
Unprompted review
Reply from The Luxury Closet
Hello,
Thank you for taking out time and sharing your feedback!
We understand that you are unhappy about the payout you receive against your items. Please be assured that we are always transparent with our Terms and Conditions and we do inform our Sellers about the commission. In case, if ever you have concern with pricing of your items, you may connect with the customer service team and explore other options like withdrawal of your items. It is not our intent to sell your items against a payout that is not agreed by you.
In regards to your other concern on the items that we do not accept. Yes, we have a set criteria on accepting selective brands, categories and conditions. At any time, if we receive an item from a non acceptable brand/category or condition, we unfortunately have to decline.
Please be assured, our sellers are extremely valuable to us and we intend to have terms and conditions that bring win-win outcomes to both parties.