Stay way until support issues are resolved
One of the 3 main contenders to provide a modern B2B platform, unfortunately, their support is all but non-existent.
We have 2 issues, one technical weeks ago that has never been resolved or even acknowledged and another more serious one where 30% of orders came cpm[eltely broke.
Days have passed and no one has contacted us yet about or 3 emails on the subject.
Based on our experience I would stay away from this company until they are able to fix the very obvious rapid growth issues they need to hire a ton more support staff.
Reply from Orderchamp
Hi Javier, thank you for taking the time to share your experience, that's of course not the service we wish to provide. I see the refund was finally initiated a week later. We apologies for the delay, it is our mission to tackle these types of issues in the shortest delay possible.
If we can ever help with any other matter, please contact us at support@orderchamp.com