Great marketing but no customer service
My daughter bought me a hazel tree with roots infused with summer truffle spores - supposedly the truffles would grow along with the tree. Present arrived beautifully packaged but, despite following all instructions, the sapling was showing signs of distress within three days and one week after my birthday looked pretty much dead. I wrote to the Present Tree customer services team, inserting photos of the ‘tree’. They didn’t even bother to respond. Unless you have a fondness for collecting dead twigs, I suggest you steer clear.
May 26, 2022
Unprompted review