2218380804
It just goes from bad to worse, if that’s possible, I was contacted by them following my previous review, received same message four times from Jane,John, Ann, Keisha, with sincere apologies, saying looking into it. I chased these messages several times, then started getting messages saying “we have not received a reply, so we are closing the case, as we assume you have resolved the issue yourself” I immediately responded saying I had chased this issue in response to their carbon copy messages (although these messages did not seem to require a response, as they were an “apology” and a promise to investigate), how on earth do they think I can solve non receipt of my paid for item myself. Since my responses, guess what zilch. I have asked for a refund, again nothing. If I could give this shower minus points I would. Monday morning I am ringing my bank, to report and ask why they provide conners like this with credit facilities