Had to report switchcraft to action…
Had to report switchcraft to action fraud for referring me to Northumbria Energy who took money from my bank after I cancelled ..in the 14 days do should not be referring so called energy companies who are under ofgem investigations shocking we are all ready in absolute poverty
Switchcraft you are responsible for your app for making sure it switches people to genuine utility companies that attempt to actually take over your supply have you removed
If you have not then you are part of the problem
Reply from Switchcraft
Hi Gary,
Thanks for leaving a review.
We would like to clarify that we committed no fraud from our side. Switchcraft is an automatic energy switching service. Upon sign-up customers grant ongoing permission to have their energy supply switched onto better deals, which typically happens around once a year.
Throughout the switching journey we keep our customers informed of next steps, as well the option to opt out at any time.
We are sorry you had a negative experience with the recommend energy supplier.
If you could send us an email with your account details, we will be able to provide further assistance.
Best wishes,
Switchcraft