Just received an email stating they'd got my parcel and would let me know when it was out for delivery, for a parcel that was delivered (Left with a neighbour) the previous day.

Delivery persons also have a strange ability where you can hear the card go through the door saying they missed you but not them knocking or ringing the bell.

I generally avoid companies that use Hermes (Now Evri) and will continue to do so where possible