Hi Tom,

Thank you for taking the time to leave us a review.

I can see that we have tried contacting you in order to resolve this situation.

Unfortunately, the device that you ordered is no longer supported with the latest updates to Apple's operating systems.

We have been trying to reach you in order to arrange a return for a refund but we have only reached your voicemail.

If you could contact us on the email address below we can arrange a return and resolution for you here:

websales@ultimoelectronics.co.uk

We look forward to hearing from you.

Kind regards
Ultimo Electronics