Hello Mrs Smith, if you'd like to discuss the cost of your services with us, please do send me a DM on Twitter to @BritishGasHelp or PM on Facebook using https://m.me/britishgas, including #Trustpilot, your name, address & email address. My colleagues and I will be happy to make sure you're getting the right deal from us for your needs. If you don't have access to do this, you can use the live chat option via the website or app. Thanks, Stacey