I purchased this item at a good price which is the only reason I gave this review 2 stars. After purchase, I didn't receive a tracking email. Instead, I had to reach out to their customer service to get the tracking. Benuta uses GEL logistics for shipping to DK. You can't even get any helpful info from the tracking. Then I was contacted for the rug to arrive on a Monday. The delivery didn't show and when they promised the following day, the delivery driver didn't show and wouldn't pick up his phone. I'm still waiting for the rug and won't purchase from Benuta again. I'll choose a more reliable company.