Just found on Google that Hermes same …
Just found on Google that Hermes same owner as Yodel and same experience of both. Rubbish. Listed below day, without times of day.
Still awaiting pipe for burst pipe off eBay for leaking pipe bathroom - in Hermes system since:-
29th Sept: Tracking number provided, order placed, dropped off parcel shop, picked up parcel shop, Entered network.
1st Oct: At sorting hub, Delay due to major event, At customers local depot, On way to courier.
2nd Oct: At customers local depot, on its way to courier, Delay please allow 24 Hrs.
6th Oct: We We've just received your parcel from Packlink Shipping S.L As soon as it’s out for delivery we’ll let you know.
UPDATE
8th Oct: Still nothing yet but another package ordered seller (2nd & 6th above) 2 days ago arrived by same Hermes and lovely courier Viv says will look into for me.
13th nothing eBay asking for review.
WHY DONT HERMES RETURN PARCELS BACK TO SELLER IF NOT DELIVERED TO BUYERS.