Good evening, we are terribly sorry to hear that the wrong item was sent to you. Please be assured we are working hard to assist you as best as we can. In the meantime, if you require any further assistance please do not hesitate to get in touch. Assuring you our best attention at all times.

UPDATE:

Good evening, we can see that the product you purchased was out of stock at the time and therefore, a collection of the product from one of our stores was sent but this appeared to be the incorrect item. We have since sent you a pre-paid label for you to return the incorrect item to us. Your order will be dispatched first thing on Monday 9th August. We can only apologise for the inconvenience.

Kind Regards,
The Litecraft Team.