Review of Donald Russell


Rated 2 out of 5 stars

Very disappointing!

Very disappointing to have to write this review. I thought from their reputation that ordering from them would be a no brainer. Not the case.
Their T-bone steaks are very poor indeed. The sirloin side was ok. Nothing to write home about but the fillet side was almost non existent. Cut so thinly hardly any there at all.
When I order a t-bone I expect both sirloin and fillet. Look up the definition! Had I ordered this in a restaurant it would have been returned.

June 22, 2021
Unprompted review

Reply from Donald Russell

Good afternoon, Thank you for taking the time to leave us your comments. We are really sorry to hear that you have been disappointed with your order from us, however we are grateful you have brought this to our attention. If you'd like to get in touch with us on 01467 629666 or services@donaldrussell.co.uk one of our customer service advisors will be more than happy to discuss this and resolve to your satisfaction. Kind regards, The Donald Russell Team.

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