Not Good At All - but got there in the end
Where to start.. late order, incomplete order, 2 items delivered that are not as states on their website. Can’t ring them (no one picks up or the line just dies) and they don’t reply to emails. Still awaiting them to contact me to resolve the issues.
Update: I have been contacted (and apologised to) for the delay. Moved from 1* to 3* as they have resolved my issue
Reply from best4hedging
Hi,
We are very sorry regarding the delay in getting your order to you. Please can you provide us with your order number and a member of the customer care team will look in to this issue for you as soon as we can.
We have recently experienced an unprecedented amount of orders and enquiries and we are doing our best to get back to everyone as quickly as we can. We understand the frustration and we thank you for your patience.
Many thanks,
Gareth - best4hedging