Review of eSpares.co.uk


Rated 2 out of 5 stars

Long wait for delivery

In today’s world we are used to ordering in line and getting quick delivery. The bulb was fine but it took 10 days to arrive.

February 17, 2021

Reply from eSpares.co.uk

Dear Sharon,

Thank you for your review.

I am sorry to hear of the issues experienced.

eSpares offer a range of delivery options, including UK Next Day Delivery and UK Saturday Delivery for orders required urgently. I'm afraid on this occasion the delivery option chosen was UK Standard Delivery. Please see below:
www.espares.co.uk/aboutdelivery

Orders placed on UK Standard delivery are despatched via Royal Mail and usually delivered within 5-7 working days. We are required to allow 15 working days for Royal Mail to deliver & lapse before the order can be classed as lost in transit after which we will either refund or replace the order.

Please accept our apologies for the inconvenience caused.

Kind regards,
Parminder