The product is excellent however the…
The product is excellent however the website structure is terrible. The pricing with vat etc and then it popped up to get a £10 footstall....excellent I thought...add to basket. So when the Beanbag arrived with no footstall I was confused. On checking the website the 'add to basket' actually takes you to ANOTHER screen where you have to 'add to basket' again. Pretty poor really so overall I'd use someone else. Shame. A real shame.
Reply from rucomfy Beanbags
Thank you for taking the time to write a review.
I am very sorry to hear that you had some difficulty placing your order.
The website offer pop up does take you to another page so that you can add the colour of footstool of your choice, I apologise if you missed this.
We hope that we will be hearing from you again in the future.
Kind Regards
rucomfy Team