Despite reading local complaints, I have never had a problem with Hermes deliveries. My parcels always arrive when expected, and have never gone missing, so I am very happy. My only negative comment would be that the courier these days, just deposits the parcel in the centre of the doorstep, in full view of passers by, without waiting to see if anyone is in. I would prefer it to be placed in the corner of the porch, where I would still find it without a problem.