Shocking service not what you expect from Next. I order 2 items as presents and arranged for them to be sent to my niece. Only 1 item arrived. I didn't and still haven't had any notification of when 2nd item will be delivered. It was not showing as out of stock when I ordered it. Needles to say, Next have taken full payment for both items.
Currently on to customer service with what I believe is an hour's wait- so the automated message says!!! It's over a week since I placed the order.