Wanted to get a therapist as I am on a 9 month bloody waiting list and most therapists around me don't work/are full because of Corona. Betterhelp asked me to fill in a quiz and then simply rejected me with a prompt "I should try face to face therapy" without even giving me a chance to speak for myself...faux pas to have this automated stuff during covid if you ask me. Afterwards I got promptly ignored by customer service. I am not deranged, I was just feeling depressed, have no friends and wanted to talk, but idk, if that's being "too much of a nutcase" to even explain myself to a person (not an automated message) then I believe something sucks here. -100/10