Rude Customer Service after blocking my card
So Nets.dk blocked my debit card because I was online shopping for some clothes online. Then the company I purchased the item from double charged me afterward. When I called Nets.dk to give them feedback about this sad situation (also because it's my first time this happened and I didn't even know Nets existed before), the phone operator told me, in his word "it's life". He then lectured me about how if this was a credit thief in a different situation, I would be happy they blocked my card. Well it wasn't the situation and I didn't need the lecture as I didn't sign up for my card to be blocked. Now I have to wait until next week to get a word from the company on when I will get my money back.
May 22, 2020
Unprompted review
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