They told the seller that they tried to deliver to me twice, on both days I was in, nobody came to the door and no card was left. They sent the item back to the original seller so I ended up asking for a refund even though I had really wanted the item 😞 all this messing about with Hermes took 2 weeks, it actually puts me off buying from anyone who uses this company, unfortunately you don't always know what company a seller is going to use until after you've bought from them 😟