This company is as bad as so many reviews that im reading on this site. I ordered a blouse - white- and waited one day short of 4 weeks for it. They sent a pink blouse. I emailed immediately for a return label because I can't wear that color (not to mention that the blouse was huge for a small and looked really cheap). Their website states returns must be done within 15 days.
Their correspondance is shamfully childish with all kinds of serious language that the resolution department will work to resolve this as soon as possible - as though it is very complicated to send a return label. An 8 year old could see that it was just a stall and they have no intention of taking the merchandise back and crediting the credit card back for the charge. They should be put out of business! No integrity.

This is an UPDATE. The company said they sent me a private email which apparently is what they always post in response to a negative review.
Their private emails are meaningless and do not answer my question. They sent the wrong item and ignor my requests for a return label that doesn't cost me. They didn't even send the return address. I just got it today because they sent the address to my credit card company in response to their inquire. If I paid for the return it would cost me $17.25 to return a $19 blouse and another $16 to pay for a proof of delivery scan. No one would do that!
Meanwhile they have not refunded my credit card.
Do not buy from this company