Review of Direct Line


Rated 1 out of 5 stars

Be careful. level of cover in Select policy is misleading.

Feel misled in taking out their Select policy. No explanation that there would any additional charges, let alone excessive charges as I expanded a collection. Was led to believe I had a ceiling amount and provided total remained under this I was covered.
Direct Line having nothing of it.

December 6, 2019
Unprompted review

Reply from Direct Line

I'm really sorry to see we've left you feeling this way Darren as this certainly wasn't our intention. Can you please send me an email via the link below with your policy number, so I can investigate what's happened? John

Customer.Support@directline.com