My wife bought me a pair of Armani flip flops as a Christmas present and I did`nt get to wear them until our next holiday which was six months later. When I tried to walk in them the strap no both pulled the foot inwards and so off the sole. I sent photos and explained however they are just not interested in my complaint and say they are not faulty without even asking me to send them back so they could examine them. Terrible product and terrible after sales. Will never ever but this brand again.