Signed up to contract of £18.75 a month but every month it changes to £25 so I have to get in contact and the same all over again. No one ever available to talk to, even though it state we have a webchat 7 days a week don't expect to get a reply and if you do its takes days and then ask you for security question and guess what more days you have to wait to get a reply but the best of it nothing ever get sorted. I'm beginning to think I would rather pay an extra for some one to sort of a problem I have every month and be with Three than Smarty Mobile. I've decided if they take £25 from my account I'm leaving and going else where and I'll take my complaint to the Ombudsman.