Incorrect order and no response to emails
Order for 2 products came over 2 weeks after placing the order, with 1 incorrect item. I have tried to email the company with no response. Fortunately was not high value. No communication stating order would be late or take this long.
Reply from Ukdapper
Dear Customer,
We are Sorry to see you have left a poor review on the trustpilot platform.
We are sorry you had such experience and wish to correct matters / resolve any pending issues or questions you may have.
We would be grateful if this could be reviewed as this could have been left prior to delivery or things being resolved.
Hope you can look into this and consider the feedback given and star feedback left.
We have partnered with a charity this year Go Dharmic and we shall continue to support and donate throughout this year.
Here is a little code for you for a 5% discount off your next order with us valid all 2019.
Code: CHARITY
We are here to help so any questions or unresolved issues please let us know and we shall assist you: dee@ukdapper.co.uk
Thanks for your custom.
*Code on some items is excluded.
Kind Regards
UKD