Ordered chocolates and was astonished when it arrived and it had somebody else's pictures on them. When I contact them it was a very basic apology and said they would re-send the pictures but I had to use the original box they sent me and I should insert the new chocolates inside. The pictures were of children so I am assuming somebody has my pictures. When I said I was disspointed there was no offer of sincere apology just that I shouldn't assume that somebody has my photo's. I wonder if they have told the person who I have the photo's of that they are sorry. Really unprofessional and to be honest from what I saw from the chocolates that where sent they were really poor quality so glad it went wrong it would have been an embarrassing gift to give someone. Should have believed the bad reviews.