I'm sorry that you feel that way, Jason.

Unfortunately, this is the entire premise of the Powershop Pro model which we clearly explain and give multiple resources at the point of sign up. However, we do also offer 'Powershop Lite'; this is a simple Fixed Direct Debit and a unit rate that is fixed for 12 months from the point of sign up.

However, I should also point out that you are not tied into a contract with Powershop so are free to change suppliers whenever you please!