I had a really good experience with Diamond Lighthouse. I explored several options, both online and locally. I spoke with 3 online representatives, including one from Diamond Lighthouse. One was nice, but gave me a lower quote. Worthy.com gets excellent reviews, but I found their rep to be extremely salsey and I didn't like that at all. They were also not up front with their fees. The rep didn't mention anything about a commission or fees at all. The local person I spoke with was very dismissive about my ring, which was a nice ring that I loved and really didn't want to sell. He downplayed the quality and made it very clear that the ring would be dismantled and basically thrown out for the main diamond. I left the meeting in tears! Diamond Lighthouse was kind, efficient, and very responsive on email. They got me a great price ($1500 over what the local guy quoted, even though he tried to tell me that online vendors were basically lying when they quoted higher) I would definitely recommend them!