The Chaise Longue Co has amazing products and worked with me to get exactly what I wanted at a very reasonable price. I was absolutely delighted with the product when it arrived.
The only reason I havent given this company 5 stars is due to its product delivery. My allocated slot was moved twice which I have no problem with, but then on the designated arrival day I was told a morning slot and by 3pm the delivery men had not arrived. When I called the delivery man I was told he couldnt help as he was just doing the slots he was told to do. When I called the factory was closed (it was a Saturday). I had specifically asked when it was being delivered to ensure I was in. The delivery man asked 'cant I leave it with a neighbour or in the driveway? I have electronic gates and security so he would not have been able to get in without me being here and I did not want to leave it with a neighbour.
When they did arrive they moaned about the fact they then had to travel to Oxford (opposite direction) and then back to London and following on to Yorkshire. My grip is that no-one read the delivery addresses, thought out the most cost effective delivery order and then informed the customers. I waited in for 4 hrs and missed a family party as my husband and child went on without me. My parents were quite annoyed with me for being thoughtless enough to get a delivery on the date of their wedding anniversary! Please please look at the addresses and work out the logistics. It will save your delivery men refusing to delivery as they are too tired to drive!!
However, great product and super price. Thank you!