Update:Excellent customer service
The company had an IT problem. They believed they had replied to my emails and sent me screen shots to prove it. A charming Polish lady telephoned me and was apologetic. She confirmed that my iPhone has been repaired and posted to me. Royal Mail took three days to deliver it, but it arrived safe and sound and properly repaired as usual.
I have no hesitation in recommending this company,
RDWK
October 7, 2016
Unprompted review