I ordered Metro Redux for Xbox a while ago but when I saw it a little bit cheaper elsewhere I asked if I could cancel my order. They very quickly (and politely) replied to my query and said they'd be happy to cancel the order, but they could instead offer me store credit of the difference between the two prices, which I was happy to accept. I used the store credit to buy SSX for Xbox 360 for next to nothing, and both games arrived incredibly quickly. (SSX arrived the day after I ordered it and Metro came on release day.) Ultimately I'm very glad I kept my order with VideoGameBox as their service was fantastic in all respects.